E-E-A-T: The Trust Signal Google Wants (and How to Build It)

E-E-A-T SEO

EEAT: The Trust Signal Google Wants (and How to Build It)

Introduction

Would you trust wine advice from a random blogger? Probably not – and Google wouldn’t either. In fact, Google has doubled down on what it calls “E-E-A-T,” which stands for Experience, Expertise, Authoritativeness, Trustworthiness. These qualities serve as Google’s yardstick for content credibility, with trustworthiness at the core. In other words, trust is the ultimate “trust signal” Google is looking for in your website. This post breaks down what E-E-A-T means for your business, why it matters for SEO, and how you can build these trust signals into your content strategy. By the end, you’ll know how to show Google (and your audience) that your brand is experienced, expert, authoritative – and above all, trustworthy.

Key Takeaways

  • What is E-E-A-T? It’s Google’s acronym for Experience, Expertise, Authoritativeness, Trustworthiness – four qualities the search giant’s evaluators look for in content. Google explicitly says trust is the most important element of E-E-A-T, since even expert content won’t rank if it isn’t trustworthy.
  • Why E-E-A-T Matters: E-E-A-T is how Google gauges content quality and credibility, especially for “Your Money or Your Life” topics that impact health, finances, or safety. Websites lacking in E-E-A-T often suffered in major Google updates (e.g. the 2018 “Medic” update), while those with strong E-E-A-T are more likely to rank well and earn user trust.
  • How to Build E-E-A-T: Improve each component of E-E-A-T on your site. Show first-hand experience (e.g. personal case studies or reviews by actual users), demonstrate expertise (credentials, accurate and well-sourced content), cultivate authority (earn mentions and links from reputable sources), and boost trustworthiness (be transparent about who you are, get positive reviews, use secure and user-friendly design).
  • Examples & Pitfalls: High E-E-A-T websites (think of a medical site run by certified doctors) make their credibility obvious – clear author bios, citations, trusted reputation. Low E-E-A-T pages (e.g. a nutrition blog with sensational claims and no author info) are flagged as untrustworthy. Common pitfalls include overwhelming pages with ads or affiliate links, hiding who’s behind the content, or failing to back up claims – all of which erode trust.

Table of Contents

What is E-E-A-T?

E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness) is a concept Google introduced in its Search Quality Evaluator Guidelines as a framework for assessing content quality. Let’s break that down:

  • Experience – Does the content creator have first-hand experience with the topic? Google’s newest addition to E-A-T (making it E-E-A-T) is “experience,” added in late 2022. It emphasizes content produced from real-life experience. For example, a product review from someone who actually used the product is far more credible than one written by a person who hasn’t. Google recognizes that personal experience can lend credibility, especially in reviews or advice-driven content.
  • Expertise – Does the author or website have the necessary knowledge or skill in the subject matter? This is about formal knowledge or skill. A page about investing, for instance, should ideally be written by a financial professional or at least vetted by one. For some queries (like medical or legal advice), Google requires a high level of expertise for the content to be considered trustworthy and high-quality.
  • Authoritativeness – Is the content creator or website recognized as a leading source on this topic? Authority is earned through reputation. If other reputable websites cite you, if your content creators are well-known experts, or if your brand is widely acknowledged in the industry, you have high authoritativeness. It’s essentially your industry reputation.
  • Trustworthiness – Can users trust this content and website to be honest, safe, and reliable? Trustworthiness is the cornerstone of E-E-A-T. According to Google, “trust is the most important member of the E-E-A-T family” – without it, even experience or expertise won’t matter. Trustworthiness encompasses everything from having accurate, truthful content to being transparent about who is behind the website.

Google introduced E-A-T (then with one E) to guide its human quality raters – people who evaluate search results – on what good content looks like. These raters conduct hundreds of thousands of evaluations each year, scoring pages on quality and E-E-A-T. While their ratings don’t directly change rankings, Google uses this feedback to refine its algorithms. In simple terms, Google’s aim is to ensure that the content which ranks highly is content that real people would trust and find valuable. E-E-A-T is a big part of that formula.

It’s also important to note that E-E-A-T is especially crucial for “YMYL” pages, which stands for “Your Money or Your Life.” YMYL content includes topics that can impact a person’s health, finances, safety, or well-being (think: medical advice, legal advice, financial tips, etc.). Google holds these pages to a higher standard. If you’re publishing YMYL content, demonstrating strong E-E-A-T is not optional – it’s mandatory for good rankings.

Lastly, keep in mind that E-E-A-T is a concept rather than a direct algorithmic score. Google doesn’t assign your site an “E-E-A-T number”. Instead, E-E-A-T factors into many aspects of how your content is evaluated (from the authority passed via links, to the quality of content, to user engagement signals). The takeaway: improving E-E-A-T is about aligning with Google’s quality principles, not chasing a numeric score.

Why E-E-A-T Matters for SEO

In the early days of SEO, you might have gotten by with keyword tricks or lots of backlinks. Today, Google’s search algorithm is far more sophisticated – it’s effectively trying to weed out content that lacks credibility or could be harmful. E-E-A-T is central to that effort. Here’s why it matters:

  • Google wants to serve trustworthy results: If people consistently get bad info or scams in their search results, they’ll stop trusting Google. To prevent this, Google’s algorithms (in informed by those quality guidelines) favor content that shows strong E-E-A-T. In fact, the guidelines say if a page has extremely low E-E-A-T, it should be rated “Lowest” quality – meaning it has virtually no place in search results. A blunt example: “If a page on YMYL topics is highly inexpert, it should be considered Untrustworthy and rated Lowest.” That’s Google’s way of saying: if you don’t know what you’re talking about (or you aren’t truthful), your content doesn’t deserve to rank.
  • Core algorithm updates target E-E-A-T (implicitly): Perhaps the strongest evidence of E-E-A-T’s importance is what happened during major Google updates in recent years. Notably, the August 2018 “Medic” update and several core updates in 2019–2021 caused huge ranking volatility – and a pattern emerged. Sites that lacked medical or financial expertise, or that felt untrustworthy, got hit hardest. Many health, finance, and legal websites saw big drops in traffic because their content did not meet Google’s quality thresholds for E-E-A-T. Google began surfacing only the highest-quality, most authoritative and trustworthy content in those sensitive categories. For SEO professionals, this was a wake-up call: improving E-E-A-T wasn’t just nice-to-have, it became essential for survival in certain niches.
  • High E-E-A-T equals better user engagement: Beyond the algorithm, think of your human audience. Content that showcases experience, expertise, and trustworthiness is more persuasive to readers. They’re more likely to stay on the page, share the content, or convert into customers if they feel they can trust what they’re reading. Google indirectly rewards this too – for example, if users spend more time on your page and engage with it, those positive signals can boost rankings. E-E-A-T and user satisfaction go hand in hand.
  • • “If you wouldn’t trust a website, search engines probably won’t either.” This quote from SEO expert Lily Ray encapsulates it well. When you think about SEO strategy now, it’s not just about pleasing the Googlebot; it’s about building a site that a skeptical reader (or a quality evaluator) would trust at first glance. That means real names, real credentials, genuine testimonials, and well-researched content.

To sum up, E-E-A-T matters because it aligns doing the right thing for your readers with doing the right thing for SEO. Google’s algorithms are increasingly designed to reward content that is helpful, accurate, and trustworthy. By investing in E-E-A-T, you’re future-proofing your SEO against algorithm changes and building a foundation of trust that benefits your whole brand.

How to Build Each Component of E-E-A-T

Improving E-E-A-T isn’t about ticking a simple checkbox – it requires a holistic approach to how you create and present content. Let’s dive into each component of E-E-A-T and discuss practical ways to strengthen them on your site.

Experience: Show First-Hand Knowledge

Google’s addition of “experience” to E-E-A-T highlights that first-hand knowledge matters. Content produced by someone who has actually been there, done that can carry more weight than content by someone who hasn’t. For example, Google’s guidelines pose the question: who would you trust more – “a product review from someone who has personally used the product or a review by someone who has not?” The obvious answer is the person with real experience.

  • Share personal stories or case studies. Wherever appropriate, include first-hand accounts. If you’re a travel company writing about Paris, include the writer’s own experience of visiting Paris (“When I strolled through Montmartre…”) to show it’s not just generic info. If you sell software, publish content by actual users or your internal experts describing how they use it. Real anecdotes and examples build credibility.
  • Use credentials that imply experience. Experience isn’t always separate from expertise – often they go hand in hand. For instance, a certified personal trainer writing about fitness has both formal expertise and day-to-day experience training clients. Make sure to highlight both. An author bio might say: “Jane Doe, CPT, has 10 years of experience helping clients achieve their fitness goals.” That explicitly signals experience.
  • Leverage reviews and user-generated content. This is especially useful for e-commerce or product-centric sites. Encourage customers to leave reviews and feature them (honestly) on your pages. A collection of reviews like “I bought this blender and have been using it daily for 6 months…” shows new visitors that real people have experience with your product. Google’s quality raters also look at external review sites, so a strong portfolio of positive reviews on third-party platforms can indirectly boost your perceived experience and trustworthiness.
  • Visual proof of experience. Photos, videos, or other media can help. If you claim experience, show it. An interior design blog might show before-and-after photos of a renovation the author did. A chef’s recipe site might include videos of the chef actually cooking the dish. These aren’t just engaging for users – they send a signal that you’re actually doing what you write about.

One caveat: Experience must be paired with trust. Google still requires that the experienced content be trustworthy and align with consensus on important topics. For example, a forum post about a personal medical experience can be considered high quality if it’s honest and helpful and the overall info is safe and in line with medical consensus. But “experience” doesn’t give a free pass to post harmful misinformation. Always combine first-hand experience with accuracy and integrity.

Expertise: Demonstrate Credibility

Expertise is about knowledge and education. It answers the question: Why should anyone listen to you on this topic? To demonstrate expertise, you need to showcase the qualifications, training, or depth of knowledge of your content creators.

How to demonstrate expertise:

  • Include author bylines and bios with qualifications. The days of anonymous SEO content are over. Each blog post or article should identify who wrote it, and if the topic is YMYL or highly technical, provide a bio that establishes their expertise. For example: “Dr. John Smith, MD – Cardiologist with 15 years of practice.” If you don’t have an in-house expert, consider guest posting or interviews – e.g. an article by a vetted expert or a Q&A format with an expert.
  • Show credentials, awards, and affiliations. Beyond bios, have a dedicated “About Us” or “About the Author” page that goes deeper. List any degrees, certifications, awards, years of experience, memberships in professional organizations, etc. If your company has relevant certifications (say, your financial advisory is a CFP® professional firm), display those badges. These not only impress readers but also act as trust signals for evaluators.
  • Cite reputable sources and evidence. Expert content is usually well-researched. Make it a practice to back up claims with reputable sources (academic journals, official statistics, high-authority websites). If you mention a health statistic, link to a source like the WHO or CDC. If you discuss a legal point, perhaps reference laws or authoritative legal sites. Google’s quality guidelines explicitly value content that shows accuracy and consensus with authoritative sources. By citing sources, you not only strengthen your content’s credibility – you also align with E-E-A-T principles of expertise and trust.
  • Keep content up-to-date and accurate. Expertise isn’t static. In fields like medicine, finance, or tech, information changes. A hallmark of an expert site is that it stays current. Regularly update old content (refresh that “Ultimate Guide to Tax Laws” when laws change). Showing last updated dates can help signal to users that you maintain content. Remove or correct any outdated or inaccurate info – nothing kills expertise faster than content that’s plain wrong. If Google’s evaluators find factual errors, they’ll knock down the quality rating, especially on YMYL pages.
  • Depth and detail. An expert tends to cover a topic in appropriate depth. Thin or superficial content suggests lack of expertise. This doesn’t mean you should add fluff; rather, ensure your content thoroughly addresses the topic. For example, if you have a page about “symptoms of diabetes,” an expert treatment would likely mention consulting medical sources, various common symptoms, possibly differentiate type 1 vs type 2, etc., rather than a 100-word oversimplification. Give readers the sense that “this author really knows their stuff.”

Remember, Google’s raters will ask: Does this content creator have the expertise for this topic? One of their examples of low E-E-A-T is “a restaurant review written by someone who has never eaten at the restaurant” – that’s both a lack of experience and expertise. Another is an article on a high-skill topic (like skydiving) written by someone with no expertise in it. Don’t put yourself in that position. Match topic to expert. If you can’t, it might be better not to publish on that topic until you can bring in the right expertise..

Authoritativeness: Build Your Reputation

Authoritativeness goes a step further than expertise – it’s not just what you say about yourself, but what others say about you. In simpler terms, it’s your reputation as a go-to source in your field.

Think of it this way: you might have two doctors who are both experts (both have an MD). But one of them has published research cited by others, is quoted in news articles, and is known by name – that doctor is more authoritative. Google’s quality raters are instructed to research the reputation of websites and content creators, checking what independent sources say. You want to ensure that searchers (and Google’s evaluators) find positive, credible information when they look up your brand or authors.

How to build and showcase authoritativeness:

  • Earn quality backlinks and mentions. In SEO terms, backlinks from reputable sites are like votes of confidence. If the leading website in your industry or major news outlets link to your content, that greatly boosts your authority. This is classic SEO advice, but it’s perfectly aligned with E-E-A-T. Focus on creating link-worthy content – original research, in-depth guides, infographics, insightful articles – that others will cite. For example, if you run a cybersecurity blog and produce an original study on “2025 Cyber Attack Trends” and tech sites or universities link to it, your authority in cybersecurity skyrockets. Google’s own algorithmic signals for authority largely come from backlinks (PageRank), so this is a tangible way E-E-A-T ties into SEO.
  • Highlight endorsements or partnerships. Have you been featured in reputable publications? Did a known expert or influencer in your field collaborate with you or endorse your product? Showcase that. A “Featured in…” press section or a page listing media mentions can underline your authority. For a personal brand or author, even something like “Contributor to [Industry Journal]” or “Speaker at [Big Conference]” is worth mentioning in bios or about pages. It signals that the community acknowledges you.
  • Encourage positive user reviews and testimonials. Your authority is also reflected in how your audience perceives you. For businesses, online reviews on third-party platforms (Google Reviews, Yelp, Trustpilot, industry-specific review sites) contribute to your reputation. A high volume of positive reviews and a good rating lend authority (and trust). Additionally, testimonials from known figures or case studies from clients can be used on your site to demonstrate that real people trust and recommend you.
  • Build your brand presence and niche leadership. This is more of a long-term strategy. Consistently produce high-quality content in your niche so that over time people come to recognize your site as an authority. Engage on social media or forums in a helpful, non-spammy way. If you become a familiar name that others defer to or recommend, that’s authority. For instance, if you run “CryptoInvest Blog” and other finance bloggers begin citing “as CryptoInvest noted…” – you’ve become an authoritative voice in that space. Google’s algorithms indirectly catch this through mentions (even unlinked brand mentions can be a signal) and through the general improvement in SEO that comes with being a content leader.
  • Reputation research: do it yourself.Try googling your own brand name, your key staff names, and see what comes up. Do you see any negative press or forum complaints? Or do you see mostly positive content and references? If there’s negativity, you may need a reputation management plan – address dissatisfied customers, clarify misunderstandings, etc. Quality raters are specifically told to look for negative reputational evidence (like scams, fraud reports, etc.) as a sign of low authority/trust. Don’t ignore reputation problems; proactively fix them. Conversely, if you have great third-party endorsements (awards, top ratings, credentials from authorities), make sure those are visible and known.

In short, authoritativeness is about becoming the trusted authority in your domain. It’s the result of consistent expertise demonstrated over time, recognized by others. You can’t fake authority – it’s earned. But once you have it, it creates a moat around your SEO: competitors who lack your reputation will have a hard time dislodging you in rankings if users and other sites clearly prefer and trust your content.

Trustworthiness: Earn Confidence

Trustworthiness is the foundation of E-E-A-T. Google has explicitly stated that untrustworthy pages have low E-E-A-T no matter how experienced, expert, or authoritative they may seem. This means you could have a famous expert author and lots of links, but if your site has fundamental trust issues (say, malware, deceptive practices, or proven misinformation), it’s all moot. So, how do you ensure your website radiates trustworthiness?

Ways to build trustworthiness:

  • Be transparent about who you are. Don’t make visitors play guessing games. Clearly state who is responsible for the website and content. This includes having an easy-to-find About Us page with real information about your company or team. Include author names on content and link to author profile pages. If you have physical locations or a headquarters, list an address. Provide a contact email or form, maybe even a phone number for businesses. Websites that hide their identity appear immediately sketchy. Imagine two sites: one that lists a full company history and team bios, and another with no names at all – which would you trust more? Google knows users prefer the former..
  • Show that others trust you. This overlaps with authoritativeness and also just good UX. Feature trust seals or certifications if relevant (e.g. BBB Accredited Business badge, SSL secure checkout badges for e-commerce, certifications like “HIPAA compliant” if in health sector, etc.). If your product is used by well-known clients, show logos (“Trusted by 100+ companies, including XYZ Corp”). Social proof is powerful: even something as simple as a blurb saying “Join 50,000 subscribers who trust our newsletter” builds trust. Just ensure any claims are truthful and can be backed up if asked.
  • Offer excellent customer support and clear policies. For sites that sell products or services, a big part of trust is how you treat your customers. Provide clear customer service information – like a help center, return policies, FAQ, live chat support availability. Google’s guidelines give an example of a low trust page: “a shopping page with minimal customer service information.” Don’t be that site. Generous return policies, guarantees, and displaying them prominently can reassure users that you stand behind your offering.
  • Secure your site (HTTPS). This is non-negotiable now. An HTTPS certificate (and showing the lock icon in browsers) is table stakes for trust. Users are warned away from non-HTTPS sites, and Google uses HTTPS as a lightweight ranking signal. If you somehow still run an HTTP site, get it encrypted – it’s an instant trust boost.
  • Avoid excessive ads or spammy elements. Sites that are overrun with pop-ups, flashing ads, or download buttons that actually mislead users will lose trust fast. Google’s quality raters specifically assess whether a page has a good user experience or if it’s trying to deceive users for clicks. Make sure any ads or sponsored content on your site is clearly labeled and not intrusive. Also, never use ad techniques that mimic system warnings or download linksjust to get clicks – those are huge red flags
  • Fact-check and correct errors. Trustworthiness = honesty and accuracy. If you discover something you’ve published is wrong, correct it openly (and note the update if appropriate). Don’t let mistakes linger. Similarly, don’t oversell or make claims that aren’t true. If you run a supplement site, for instance, don’t claim “miracle cure” if it’s not backed by evidence – besides potentially being a legal issue, Google will rate that kind of misleading medical advice as untrustworthy (potentially harmful).
  • Privacy and safety measures. Have a clear privacy policy and terms of service accessible (especially if you handle user data). If you ask for personal information, explain why and why it’s safe with you. For sites involving transactions, display security indicators (like credit card logos, “Secure Checkout” text) to give users peace of mind.
  • Consistent, honest branding. Trust can also be lost if a site appears inconsistent or shady in its branding. Use a consistent name, tone, and design across your pages. If your site suddenly changes its topic or tone drastically, users might be confused. Consistency signals stability. Likewise, avoid gimmicky tactics like fake scarcity countdowns or too-good-to-be-true offers – today’s consumers are savvy and those can hurt your credibility.

TIn essence, act in your users’ best interest. Trust will follow. If something on your site would make a reasonable person raise an eyebrow, rethink it. This could even extend to content tone – for instance, overly aggressive “BUY NOW OR YOU’LL MISS OUT FOREVER!!!” marketing copy might hurt trust for a segment of users. A more honest, helpful approach (“Here’s how this product can help you, and here’s our guarantee…”) aligns better with building long-term trust.

One more thing: monitor your external reputation for trust signals. Search for “[Your Brand] + scam” or “[Your Brand] reviews.” If there are negative or scam accusations, you need to address those – either through public responses, getting false claims removed, or improving your services. Google’s evaluators will absolutely look for these signals. A pattern of unresolved complaints can drag down your perceived trustworthiness significantly.

By focusing on these practices, you send a loud and clear message to users and to Google: “We have nothing to hide and everything to prove – you can trust us.” That’s the vibe you want every page of your site to give off.

Examples of Good vs. Bad E-E-A-T

Sometimes the concept of E-E-A-T can feel abstract, so let’s paint a clearer picture with examples – one site doing it right, and one doing it wrong (fictional, for the sake of illustration).

🤝 High E-E-A-T Example – “WellCare Health Advice”: Imagine a health website where every article about medical conditions is written by licensed doctors or reviewed by medical professionals. Each article lists the author’s name and credentials (e.g. Jane Smith, MD – Cardiologist) and perhaps a reviewer (John Doe, MD – Reviewed for accuracy). The site has a robust About page explaining it’s run by a medical institution or a well-known health publisher. All content includes citations to reputable sources (medical journals, the WHO, etc.). The site has no disruptive ads; instead, it might have helpful tools like a BMI calculator or links to support groups. It also has a good reputation – a quick web search shows it’s often referenced by other sites, and user reviews praise its depth and accuracy. This is E-E-A-T in action. A site like this would likely earn Google’s trust and rank well for health queries because it screams experience (practicing doctors), expertise (credentials and evidence-based content), authoritativeness (recognized, cited by others), and trustworthiness (transparent and user-centric).

🤨 Low E-E-A-T Example – “HealthTipsBuzz Blog”: Now picture a sketchy health blog. The articles have clickbait titles like “Top 10 Secret Cures Doctors Won’t Tell You!” The author is just “Admin” or a made-up alias with no background info. There are no sources cited, or maybe they link to questionable studies or just Wikipedia. The content itself is shallow and occasionally makes dubious claims (“Cinnamon supplements will guarantee weight loss in a week!”). The site is plastered with ads – banner ads, sidebar ads, perhaps even pop-ups urging you to buy some miracle supplement. There’s no About page, no way to see who runs it, and contact info is just a generic form. If you search the web, you find a few forum posts of people saying “That site is nonsense, it’s all clickbait.” This site is the epitome of low E-E-A-T: little real expertise, zero transparency, and likely untrustworthy (possibly harmful) advice. Google would be very unlikely to rank this site well, especially for serious queries. It might even be penalized or demoted in a core update for its lack of E-E-A-T.

These examples are exaggerated for effect, but they mirror real scenarios. In fact, as mentioned earlier, when Google rolled out the Medic update and subsequent quality-focused updates, sites resembling “HealthTipsBuzz” lost significant traffic, while those more like “WellCare Health Advice” tended to either maintain or gain rankings. It became clear that ignoring E-E-A-T can be costly. One case study (from Lily Ray’s research) noted that many medical or financial sites saw big drops in 2018–2019 because they lacked sufficient E-E-A-T, prompting them to overhaul their content and author pages.

Common Pitfalls to Avoid

While implementing E-E-A-T practices, it’s equally important to avoid moves that undermine your credibility. Here are some common pitfalls that can hurt your E-E-A-T (and thus your SEO):

  • Faking It. Don’t try to fake E-E-A-T signals. For example, creating a fictitious “Dr. John Smith” expert persona when no such person exists is a recipe for disaster – if (and when) users figure it out, your trustworthiness is gone. Similarly, slapping “Expert” or “Guru” on your title without real credentials will only fool algorithms for so long (if at all). Authenticity is key; always be truthful about who’s behind the content.
  • Thin, Generic Content. Publishing lots of content is not a bad strategy, but quantity without quality will backfire. Low-quality pages that “lack an appropriate level of E-E-A-T for the topic” are considered poor by Google. If you churn out generic articles with no unique insight, no expert input, and no evidence of experience, you’re not providing value. It’s better to have fewer, higher-quality pages that demonstrate expertise than hundreds of cookie-cutter posts.
  • Ignoring Your Reputation. Some companies make the mistake of thinking what’s said off-site doesn’t matter. But Google’s quality raters will search for your brand and consider negative reviews or scam reports. If your business has 2-star ratings or multiple complaints on consumer forums, don’t sweep it under the rug. Address those issues. Respond professionally to reviews, improve your products or support, and show would-be customers that you care. Over time, turning around your reputation will reflect in better E-E-A-T.
  • Overwhelming Ads & Pop-ups. A page that bombards users with ads, pop-ups, or sales pitches before delivering value will score low on trust. Google specifically calls out sites that overwhelm or deceive users with ads as having bad page quality. Pop-ups that cover the content, auto-playing videos, or layouts where the “X” to close an ad is hard to find – all these create a spammy feel. Aim for a user-first design. Monetization is fine, but do it tastefully and transparently.
  • Not Citing or Verifying Information. In the age of misinformation, being a responsible content creator is crucial. If you state facts or data, cite your sources. If you give advice, ensure it’s correct (and for YMYL, consistent with established knowledge or clearly qualified as personal experience). A big pitfall is posting health or finance advice without expert review or evidence – not only can it hurt people, but Google will rightfully distrust it.
  • Having No Clear Ownership. Some sites, intentionally or not, hide who runs them. This is a pitfall because it raises a trust question: why don’t they want to be known? Always have a clear footer or About page that states your organization’s name, the people or at least the company behind it, and ideally some background. Anonymous sites (with no mentions of owners or authors) almost always get a side-eye from Google’s quality evaluators.
  • Forgetting to update E-E-A-T signals. Maybe you created great author bios and a solid About page in 2018 and haven’t touched them since. Over time, that info can become stale. Update your content creators’ profiles if they gain new credentials or roles. Keep your company story updated with recent achievements or years in business. Refresh testimonials to newer ones. In other words, maintain your E-E-A-T assets. An outdated page can inadvertently signal neglect.
  • Keyword-Only Focus. Targeting a high-volume keyword with content written by someone who knows nothing about it (just to rank) is a mistake. Or creating doorway pages for every city or every slight keyword variation, which then have thin content. These tactics undermine quality. Google’s algorithm and evaluators see right through pages that exist only for search engines and not to help users. Balance your SEO keyword strategy with E-E-A-T by ensuring each page is genuinely valuable and credible for that topic.

In summary, avoid anything that cuts corners on quality or honesty. E-E-A-T is essentially about not cutting corners – it’s about doing things the right way even if it takes more effort. In the long run, that effort protects you from penalties, builds a stronger brand, and yes, improves your SEO resilience.

How to Measure and Monitor E-E-A-T

One challenge with E-E-A-T is that it’s not a single metric you can track in Google Analytics or a tool. So how do you know if your efforts are working, or where you stand? While there’s no official E-E-A-T score from Google, you can gauge your E-E-A-T in several indirect ways:

  • Monitor Organic Performance (Especially After Updates). Keep an eye on your search rankings and organic traffic, particularly around the times Google releases core updates (they usually announce broad core updates). If you see a big dip and you know your site is in a YMYL category, evaluate whether E-E-A-T could be a factor. Conversely, if you improve E-E-A-T elements and later see gains in ranking, that’s a good sign. This isn’t a precise measurement, but over the long term, an upward organic traffic trend for your content (assuming no black-hat SEO tactics) often correlates with strong quality signals.
  • User Engagement Metrics. High E-E-A-T content often resonates better with users. Look at metrics like time on page, bounce rate, pages per session, and conversion rates. If after an E-E-A-T revamp (say you added author bios and improved content depth) you notice users are spending 20% more time on your pages or the bounce rate fell, that’s a positive indicator. It implies users trust and value the content more. While these metrics can be influenced by many factors, they are part of the picture.
  • Reputation Monitoring. Regularly search for your brand and key figures. Set up Google Alerts for your brand name, product names, and prominent authors. This way, you catch new mentions – positive or negative – and can respond or incorporate feedback. If you start seeing more positive mentions (e.g. a blogger recommends your site, or a news article cites your research), your authority is improving. If you discover a negative article or bad reviews, you can take action to address it. There are also reputation management tools and services that compile this info. The goal is to keep your finger on the pulse of how your site is perceived out in the wild.
  • Backlink Profile & Domain Authority. Use SEO tools (like Moz, Ahrefs, SEMrush) to watch your backlink growth and “domain authority” or similar scores. While these third-party metrics aren’t gospel, an increase in quality backlinks from authoritative sites is a concrete sign of growing authority. If your content is earning more links and from better sources over time, you’re likely doing something right in the E-E-A-T department.
  • Perform E-E-A-T Audits. Consider doing a self-audit or hiring an SEO professional (👋 hi from Ayr Digital!) to evaluate your site against the Quality Rater Guidelines. This is a qualitative check. Look at a few representative pages and ask:
    • Does this page clearly show who wrote it and why they’re credible?
    • Are there any signs of low trust (e.g. broken SSL, excessive ads, etc.)?
    • How does this page compare to the top-ranking pages on the same topic in terms of quality and credibility?
    • What comes up when I search for this site/author’s reputation?
  • Keep an eye on competitor E-E-A-T. See what your successful competitors are doing. If a competitor’s site is outranking you consistently, do they showcase their team more prominently? Do they have more citations or better reviews? Learning from others can highlight where you might improve. For example, you might realize all the top sites in your niche have a certification or belong to an industry association – if so, getting that for yourself could help your credibility too.
  • Surveys and user feedback. This is more direct: ask your audience! You can run a user survey asking questions like “Do you feel you can trust the information on our site?” or “What would increase your trust in our content?”. The answers might surprise you and give actionable items (maybe people want to know the author’s background, or they want to see external references). This not only gives ideas to boost E-E-A-T, it shows you care about trust.

It’s worth reiterating: don’t obsess over a single metric for E-E-A-T. It’s a composite concept. Your goal should be to see a broad improvement in indicators of trust – better reviews, more engagement, more referrals, steadier SEO performance. If you’re doing E-E-A-T right, you might actually feel it anecdotally: perhaps your sales team reports that new leads mention how your content helped them, or a customer says, “I chose you because your site felt more legit.” Those qualitative wins are just as important.

One more pro tip: document your E-E-A-T improvements. Keep a changelog of what you’ve done (added bios on X date, launched updated About page on Y date, etc.). This helps if you ever need to correlate changes with SEO outcomes or share with stakeholders. It also ensures you systematically cover all bases.

Lastly, remember that E-E-A-T is an ongoing effort. Just as trust in real life takes time to build and maintain, your website’s E-E-A-T is not a one-and-done checklist. Continue monitoring, iterating, and updating. The good news is that by doing so, you’re not just pleasing an algorithm – you’re genuinely improving your site for your users. And that’s a win-win.

Conclusion & Next Steps

By now, it should be clear that E-E-A-T – Experience, Expertise, Authoritativeness, and Trustworthiness – boils down to one thing: trust. It’s the trust signal Google wants, but also the trust that real people demand. Building E-E-A-T isn’t about tricking Google; it’s about genuinely demonstrating why your site deserves to be taken seriously. From showcasing your experience and credentials to earning your audience’s confidence with transparency and honesty, every step strengthens your foundation.

The benefits of embracing E-E-A-T are twofold. First, you boost your SEO resilience – algorithm updates are less scary when you align with Google’s quality playbook. Second, you build a brand that users love – and that’s priceless. When visitors feel they can trust you, they’re more likely to become loyal readers, customers, or advocates for your business.

So, as a next step, take a honest look at your website through the lens of E-E-A-T. Identify one or two areas to improve right away – maybe it’s writing detailed author bios, or adding customer testimonials, or revising that thin article that doesn’t meet today’s standards. Incremental improvements go a long way.

And remember, you don’t have to do it alone. Ayr Digital is here to help. We’ve guided businesses like yours in transforming their online presence with smart content strategy, SEO expertise, and a focus on building true credibility. Whether you need an audit of your site’s E-E-A-T, help crafting high-quality content, or a partner to develop a holistic SEO game plan, our team has your back.

Ready to turn Google’s trust signals into your advantage? Let’s have a conversation. Reach out to Ayr Digital for a friendly chat about how we can boost your Experience, Expertise, Authoritativeness, and Trustworthiness – and in turn, drive your growth. In an online world full of noise, let’s make sure your brand stands out as a trustworthy beacon. Here’s to building real trust and climbing those rankings, together!